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Problems with SiteSell Affiliate Program
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bkbiloxi



Joined: 11 Oct 2006
Posts: 57
Location: Biloxi, MS

PostPosted: Wed Mar 26, 2008 9:26 am    Post subject: Reply with quote

I have to say Allan, you have the patience of Job.

I believe in free speech too and I have no problem with people who want or need to vent.

But I would have locked this thread up, banned ips, and severed relationships a long time ago.

I post in a lot of forums and I guess I know now why SBI's and your forum are about the only ones I see that truly allow people to express themselves good or bad at the risk of your own sanity.

But there has to be a limit to your kindness.

It never ceases to amaze me at people who cry "free speech" or "censorship" who have no idea about the definition of either nor the price paid for either, nor do they know the responsibility for either.

These are usually the same people who know nothing about taking full responsibility for their own lives and are always blaming others.

In other words looking for ways to be offended seems to be their mantra. The good news is they eventually move on to take on some other just cause in pointing out how their sense of right is right and ours is wrong.

I've seen two of your responses to this gentleman and I can almost see your jaw tense up, but you still have a lot more patience than I and for that I take a valuable lesson once again... from a great teacher.

Thanks.

Paul
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Markus_Allen



Joined: 21 Mar 2008
Posts: 10

PostPosted: Wed Mar 26, 2008 10:51 am    Post subject: Reply with quote

AllanGardyne wrote:
I've reported your complaint to SiteSell. If you're owed money, you'll receive it.

Why don't you leave this for a few days, and then report back, telling us if the problem has been resolved?

Thanks for helping me out Allan...

... Because if you can somehow use your "in" with SiteSell to resolve this in a few days, that's better than what Linda promised me -- here's what she wrote to me over a week ago:

Quote:

> We can deposit the March 2005 amount that was not cashed to your PayPal
> account. This would be done with next month's affiliate payment, April
> 15, 2008.

I have a question for you, Allan: if you owed an employee payroll and a mistake was made and he didn't get a payment for over 3 years, would you make him/her wait another month to get it? I'm guessing the answer would be, "of course not."

Yet when it comes to affiliates, it's different? Where's the outrage?
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Markus_Allen



Joined: 21 Mar 2008
Posts: 10

PostPosted: Wed Mar 26, 2008 11:09 am    Post subject: Reply with quote

bkbiloxi wrote:
These are usually the same people who know nothing about taking full responsibility for their own lives and are always blaming others.

Paul, we haven't gotten paid for over 3 years.

Here's a snippet of the email that Linda wrote to me last week:
Quote:

> We can deposit the March 2005 amount that was not cashed to your PayPal
> account. This would be done with next month's affiliate payment, April
> 15, 2008.


So what should affiliates do who get stretched out for payment for 3 years... sit on our hands and pray for payment?

I warned Linda that I would be posting here (and at other places) to get paid. I gave her plenty of time to fix this without going public about it. I was basically ignored.

I've done this a few times in the past and almost always got paid soon after. Yet SiteSell chooses to go silent on this. Why aren't they defending themselves here? What are they hiding?

I know SiteSell knows about my postings... here's my final email from Linda Pace:

Quote:

> I hope you understand your allegations are false and this is something you should
> consider before making any other false accusations or threats to, or
> about this company..


What a great response, eh? Very inspiring. I can tell they're looking to work with me on this.

Paul, ask any crisis management firm about how to handle this sort of thing... they'll tell you:

- Don't blame the victim...
- Apologize...
- Escalate the case and get it resolved.

Instead, we get excuses. And still no payment.

Isn't it odd that not one reply is even midly upset about the lack of payment. That's what this is all about. Nothing more. Just pay what you admit you owe, SiteSell.

By the way, if you're wondering why I'm investing so much time on this for, it's simple... I'm creating a video on how to get paid from affiliates that don't pay on time. Stay tuned for it on YouTube.
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Larry Chamberlain



Joined: 01 Aug 2003
Posts: 1095
Location: London, England

PostPosted: Wed Mar 26, 2008 5:42 pm    Post subject: Reply with quote

Hi Markus,

Quote:
... Because if you can somehow use your "in" with SiteSell to resolve this in a few days, that's better than what Linda promised me -- here's what she wrote to me over a week ago:


I am glad that you are getting paid.

I had no doubt that if you were owed anything Site Sell would pay you.

I have to be honest, I am wondering when you knew that you are getting paid on the 15th of next month, and via PayPal too.


That's pretty good, very good in fact. No 'admin fee' taken out of a duplicate check.

If you knew you were getting paid, why the tirade on this forum?

This thread has only served to reinforce my view of Site Sell as a first class company.
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Markus_Allen



Joined: 21 Mar 2008
Posts: 10

PostPosted: Wed Mar 26, 2008 6:46 pm    Post subject: Reply with quote

Larry Chamberlain wrote:
Hi Markus,

Quote:
... Because if you can somehow use your "in" with SiteSell to resolve this in a few days, that's better than what Linda promised me -- here's what she wrote to me over a week ago:


I am glad that you are getting paid.

I had no doubt that if you were owed anything Site Sell would pay you.

I have to be honest, I am wondering when you knew that you are getting paid on the 15th of next month, and via PayPal too.


That's pretty good, very good in fact. No 'admin fee' taken out of a duplicate check.

If you knew you were getting paid, why the tirade on this forum?

This thread has only served to reinforce my view of Site Sell as a first class company.

Nice spin Larry...

... SiteSell has emailed promises to us for over a year... I only showed you the latest snippet from the last email to me -- the unfulfilled promises are nothing new... never ending as a matter of fact.

All Ken Evoy has to do is send a the commissions he's agreed is owed and this all ends. That's it. I go away... back to writing marketing tips for my subscribers.

But instead, there's silence on his end. I'm actually quite stunned... I thought he'd at least reply and say how much of an jerk I am for daring to bring this up.

I remember the last go around with this late last year... I was informed that the check was delayed because we had to agree to accept less of a payment because it was to be based on the Canadian currency rather than the dollar. Another excuse for a delay. Why isn't this taken care of when we agreed to the affiliate terms? Does everyone else have to take this extra step AFTER being owed commissions?

Larry... why should we have to wait another month (at least... remember, we've been promised a payment for over a year) to get paid from 3 years ago? Still no outrage, eh?

Larry... don't you think I have much better things to do with my limited time than to get in a one-sided battle here? Don't you think I couldn't shoot off a quick autoresponder and dwarf what's owed us? Of course I can. But someone has to stand up to this.

I do this because enough is enough. Not getting paid is a HUGE problem in our industry. Companies (like us) that offer affiliate programs suffer because affiliates don't trust us for payment (and we pay affiliates today's commissions tomorrow via PayPal). I know this because I talk to my subscribers on the phone and in forums about this exact topic. They almost beg me to help them recover commissions for them because they know it can get ugly. And they're scared to death about discussing it on message boards like this one (although in fairness, I appreciate Allan not deleting all of the replies here -- can't say the same for other forums).

I'll honor Allan request and post when we get paid in full the moment it happens. Stay tuned.
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bkbiloxi



Joined: 11 Oct 2006
Posts: 57
Location: Biloxi, MS

PostPosted: Thu Mar 27, 2008 1:04 pm    Post subject: Reply with quote

I'm a little curious as to why this triad. But I think I understand a little better now.

Here is a post from 3 years ago:

Markus Allen's strange goodbye to the marketing world

Posted By: Simon
Date: Friday, 18 November 2005, at 3:01 a.m.


I was a longtime subscriber to Markus Allen's "Marketing Tip of the Day" newsletter, and I'm baffled by this "Goodbye, cruel world" suicide note of sorts:

http://www.marketing-ideas.org/tips.php

Seems to me like there's a missing piece to his story. I don't get it. He contradicts himself and it doesn't seem like he's thinking clearly. Anyone know the scoop?

I was a big fan of his daily tips (I wish all the marketing guys could keep their emails as short and useful as his were), but I saw another side of him during that whole flap with John Reese. He came off irrational and misguided, digging himself deeper and deeper holes. His arguments were such non sequiters that I actually felt sorry for him, like he was a street person on the corner shaking his brown bag at the sky.

But I have to hand it to him --- he let John Reese have his full say and he didn't seem to delete any posts from anyone who disagreed with his case.

Very strange, the whole saga of Markus Allen. I sincerely hope he can make some wine out of his self-professed sour grapes.


You can find the whole thread here: http://www.howtocorp.com/cgi-bin/webbbs_config.pl/noframes/read/50446

Markus, you have used this forum as leverage in getting SBI to pay you.

In my opinion, that borders on extortion. One may argue that extortion is trying to get money from someone that is not owed to you. I argue that making threats of getting paid or I'll smear your good name all over the web comes pretty close.

Again, you need to think about taking personal responsibility for your own actions and "walk your talk". You did not need to take this route even if your are successful with the end result.

It makes alot of us feel used.

Paul
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bright-eyed



Joined: 17 Nov 2006
Posts: 17
Location: Boulder, CO

PostPosted: Mon Mar 31, 2008 1:35 am    Post subject: Reply with quote

Markus, it wasn't your venting or complaining, it's your whole tact-less friggin attitude that makes me cringe!

There is nothing wrong with venting or telling it like it is, but you clearly just have it in for Sitesell.

You didn't want any replies, you just wanted to stir stuff up.

You didn't follow the Affiliate guidelines. That is your fault!

A top affiliate (Allan) is telling you how it works, and you still don't hear it.

I hope no one else responds to this thread and lets it die!

Ack!
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Markus_Allen



Joined: 21 Mar 2008
Posts: 10

PostPosted: Tue Apr 01, 2008 11:56 pm    Post subject: Reply with quote

As promised, I'm reporting back that I finally received payment owed from SiteSell.
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bright-eyed



Joined: 17 Nov 2006
Posts: 17
Location: Boulder, CO

PostPosted: Wed Apr 02, 2008 1:39 am    Post subject: Reply with quote

Great. Now you can post to the other 5,000 forums you complained to as well.
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flexprimo



Joined: 10 May 2005
Posts: 34

PostPosted: Wed Apr 02, 2008 4:51 am    Post subject: Reply with quote

Holy cow! I have to wonder how much Sitesell owed you here. The amount of time you must have spent typing up all those rants in this thread, and I assume on whatever other forums you did this on, could have gone to much more constructive things.

Just scanning through them took long enough, typing them up must have taken some work.

Personally, I don't care much for Sitesell's affiliate program or their marketing but this was just over the top.

I hope there are offers out there that you feel this strongly about on the positive side of things - if you put that effort into preselling something you like instead of complaining about something you don't, you'd probably make a lot more than what you were owed by Sitesell!
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